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Dashboard only showing calories

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‎03-02-2020 12:24 - last edited on ‎03-03-2020 17:49 by Fitbit Moderator

‎03-02-2020 12:24 - last edited on ‎03-03-2020 17:49 by Fitbit Moderator

Hi

My Fitbit app is only showing calorie intake and it's from weeks ago! I have tried uninstalling and installing the app, syncing and nothing works, anyone else had this problem? 

Thanks in advance

 

Moderator edit: Subject for clarity 

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‎03-03-2020 17:47

‎03-03-2020 17:47

Hi @Bec10, welcome to the Community Forums!

 

Thanks for bringing this to my attention and for troubleshooting your Fitbit app before posting. To better assist you with this concern, can you please let me know which mobile device are you using? When was the first time you experienced this issue and how many times since then? If possible, can you please send me a screenshot of your Fitbit account dashboard? You can refer to this post for step-by-step instructions of how to attach a screenshot into your post.  

 

On the other hand, I suggest you to check: How does my Fitbit device calculate calories burned?.for more information.

 

Keep me posted and let me know if you have any additional questions.

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