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Difficulties with setup process of Inspire HR

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‎03-02-2020 16:44 - last edited on ‎03-03-2020 17:26 by Fitbit Moderator

‎03-02-2020 16:44 - last edited on ‎03-03-2020 17:26 by Fitbit Moderator

I have the HR one & I added inspire to my account but my friends isnt counting his steps & his account is taking all my info.   What did I do wrong?

 

Moderator edit: Subject for clarity 

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‎03-03-2020 17:12

‎03-03-2020 17:12

Hi @Jennifermullen2, welcome to the Community Forums.

 

Thanks for bringing this to my attention and the information that was shared in your post. Unfortunately, I was unable to totally understand your concern, therefore, I'd like to gather more information about the actual issue you're experiencing. To better assist you, can you please let me know if your Inspire HR was successfully setup in your account? Which mobile device are you using? What do you mean when you say that your friends isn't counting his steps and his account is taking all your information? 

 

Looking forward to your reply, let me know if you have any additional questions.

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