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Data not visible in today tab

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‎09-12-2024 02:03

‎09-12-2024 02:03

  • The syncing with health connect is functioning but my training is not visible in the today tab.
  • I see the data in the health connect tile.1000014575.jpg

     

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Accepted Solutions

‎09-12-2024 15:33

In response to LZeeW

‎09-12-2024 15:33

Hello @KittyAnne 

There's a problem on the Fitbit side that's affecting exercise tracking and data syncing between Fitbit and 3rd party apps.

I saw a Moderator post today (12 Sep 2024) acknowledging the syncing issues and data transfer errors. He said that the team is working on identifying a resolution as quickly as possible.

For now, there's nothing more that we can do on our side until the fix is rolled out.

Rieko | N California USA MBG PE

View best answer in original post

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2 REPLIES 2

‎09-12-2024 06:39

‎09-12-2024 06:39

Hello @KittyAnne and welcome to the Community.  I moved your post to the Android app forum, a better fit for your issue.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎09-12-2024 15:33

In response to LZeeW

‎09-12-2024 15:33

Hello @KittyAnne 

There's a problem on the Fitbit side that's affecting exercise tracking and data syncing between Fitbit and 3rd party apps.

I saw a Moderator post today (12 Sep 2024) acknowledging the syncing issues and data transfer errors. He said that the team is working on identifying a resolution as quickly as possible.

For now, there's nothing more that we can do on our side until the fix is rolled out.

Rieko | N California USA MBG PE

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