help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data not visible in today tab

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-12-2024 02:03

‎09-12-2024 02:03

  • The syncing with health connect is functioning but my training is not visible in the today tab.
  • I see the data in the health connect tile.1000014575.jpg

     

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-12-2024 15:33

In response to LZeeW

‎09-12-2024 15:33

Hello @KittyAnne 

There's a problem on the Fitbit side that's affecting exercise tracking and data syncing between Fitbit and 3rd party apps.

I saw a Moderator post today (12 Sep 2024) acknowledging the syncing issues and data transfer errors. He said that the team is working on identifying a resolution as quickly as possible.

For now, there's nothing more that we can do on our side until the fix is rolled out.

Rieko | N California USA MBG PE

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎09-12-2024 06:39

‎09-12-2024 06:39

Hello @KittyAnne and welcome to the Community.  I moved your post to the Android app forum, a better fit for your issue.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎09-12-2024 15:33

In response to LZeeW

‎09-12-2024 15:33

Hello @KittyAnne 

There's a problem on the Fitbit side that's affecting exercise tracking and data syncing between Fitbit and 3rd party apps.

I saw a Moderator post today (12 Sep 2024) acknowledging the syncing issues and data transfer errors. He said that the team is working on identifying a resolution as quickly as possible.

For now, there's nothing more that we can do on our side until the fix is rolled out.

Rieko | N California USA MBG PE

Best Answer
0 Votes