09-26-2016 12:44
09-26-2016 12:44
Answered! Go to the Best Answer.
Best Answer
09-27-2016
07:56
- last edited on
01-12-2026
07:49
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-27-2016
07:56
- last edited on
01-12-2026
07:49
by
MarreFitbit
Hello, @Upwardandonward!
Welcome aboard. Hmmm... this is very weird. Have you tried to log out and back in from the App?
That should do the trick, if it doesn't you can try to Uninstall/reinstall it as well.
Let me know!
09-27-2016
07:56
- last edited on
01-12-2026
07:49
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-27-2016
07:56
- last edited on
01-12-2026
07:49
by
MarreFitbit
Hello, @Upwardandonward!
Welcome aboard. Hmmm... this is very weird. Have you tried to log out and back in from the App?
That should do the trick, if it doesn't you can try to Uninstall/reinstall it as well.
Let me know!
09-27-2016 08:05
09-27-2016 08:05
Best Answer
09-29-2016
12:45
- last edited on
01-12-2026
07:49
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-29-2016
12:45
- last edited on
01-12-2026
07:49
by
MarreFitbit
Hello, @Upwardandonward! Welcome aboard. I'm glad to hear that it worked.
I hope to see you around more, please take a look at our Discussion board and you might find something interesting!