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Delete data

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‎03-24-2017 02:06

‎03-24-2017 02:06

I have not used my fit it in over a year.  I would like to delete my previous data.  I've been able to delete old sleep information.  How do I delete the rest.  For example, the calories used shows around 1300.  The chargerHR has been in a drawer for that time.  How can I start fresh?

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‎03-24-2017 02:11

‎03-24-2017 02:11

The easiest way to start again is to set up a new fitbit account and add your fitbit to that as a new device. The downside is that you would need to use a different email. 

 

If you'd rather keep your current email / account then you'd need to contact customer support:

 

contact.fitbit.com

 

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