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Device not tracking sleep accurately

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‎02-02-2020 11:50 - last edited on ‎02-03-2020 14:15 by Fitbit Moderator

‎02-02-2020 11:50 - last edited on ‎02-03-2020 14:15 by Fitbit Moderator

My Inspire HR failed to combine the two segments of my sleep last night. Anyone else experience that?

 

Moderator edit: Subject for clarity 

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‎02-03-2020 14:13

‎02-03-2020 14:13

Hi @Vanderhr, welcome to the Community Forums!

 

Thanks for bringing this to my attention. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Which mobile device are you using to sync your Inspire HR? If you haven't already done so, I recommend you to check the information that's specified on our help article: How do I track my sleep with my Fitbit device? and then restart your device.

 

Keep me posted and let me know if you have any additional questions. 

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‎02-06-2020 03:55

In response to RicardoFitbit

‎02-06-2020 03:55

I only had the problem once--Sunday of  this week. It divided my night into two segments, so there are two entries for Sunday. Not a huge issue--just peculiar. I'll use the restart if it happens again. I use a Pixel 2 phone to sync my Inspire. 

I 

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