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Device recording steps when driving

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‎01-15-2020 14:06 - last edited on ‎01-15-2020 15:38 by Fitbit Moderator

‎01-15-2020 14:06 - last edited on ‎01-15-2020 15:38 by Fitbit Moderator

Versa 2 adds steps when I drive. I drive a school bus and it says I have walked 11,500 steps toda . No way did that happe . I need to know if this can be fixed or I will return the watc . 

 

Moderator edit: Subject for clarity 

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‎01-16-2020 17:10

‎01-16-2020 17:10

Hi @Shelljacks, welcome to the Community Forums! 

 

Thanks for your post. Your device has been tested against driving and riding in buses, trains, and other public transportation and shouldn’t add steps when you’re traveling under normal conditions. On bumpy roads or in a car with a stiff transmission your device may add some steps. For most users, the number of extra steps added when driving isn’t significant when compared to your overall stats. If you want to remove the steps from your daily total, manually log the driving activity for the time you were in a vehicle. For more information see How do I add, edit, or delete Fitbit data and activities?

 

Let me know if you have any additional questions.

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