Not receiving text notifications with Blaze

[lrenocvc]

I had the same problem months ago when my blaze product was not compatable with my new phone Samsung Galaxy 10e.  Then it started working and now for the last three weeks my text messages do not come through again.  I called Fitbit support and they stated there is a glitch again.  I feel that this is just an excuse and I can't find a way for it to work.  I depend on the text messages to work because I'm always in meetings and I don't know when a message is important without looking at my phone.  I am about to look for something other than a fitbit product or I feel I should be upgraded since this does not work for what I bought it for.

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @lrenocvc, welcome to the Community Forums!

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

Since you already received assistance from our Customer Support team, I suggest you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

Let me know if you have any additional questions, I'll be around.