Welcome to the Forums @Jesse2920.
Thanks for bringing this up and sharing those details on the matter.
In this case if you have Fitbit Pay set up then the device lock is forced to be on. If you want to turn it off then you'd need to turn off Fitbit Pay. If you already have turned Fitbit Pay off, then I'd recommend that you try logging out of the app and then logging back in so that it reload and shows all details correctly.
Let me know how it goes or if there are any other questions on the matter.
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