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Re: Fitbit app not working on phone

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‎06-20-2019 09:41 - edited ‎06-20-2019 17:18

‎06-20-2019 09:41 - edited ‎06-20-2019 17:18

 

This morning, I noticed that the app (on my  Pixel 2XL -  on which I'm running Android 9) isn't syncing my active minutes and it didn't track my sleep from last night.  I logged onto the desktop and it's syncing my active minutes there, but not my sleep.  Anyway, at first I tried restarting my phone, but that didn't work. I waited an hour or so, tried again and when it still wasn't working, I uninstalled the app, rebooted my phone again and re-installed the app, logged in and it still won't sync properly.  

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‎06-20-2019 12:53

‎06-20-2019 12:53

@elle.gee since you asked about an android app problem in a thread about an iOS app problem. Could you please explain your problem. You are able to edit the above comment. 

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