How to Pair my Ionic

[indrayudh]

I have accidentally unpaired my ionic from the bluetooth settings of my phone , as a result of which my data is not syn any more , how do I pair it again with my device?

Moderator edit: Clarified subject

[LanuzaFitbit]

Welcome to the Forums @indrayudh.

Let me help you get the Ionic paired to your account again.

In this case you need to follow the set up process as if you were setting up a new Fitbit to your account. You can click here to read more about it.

Please keep me posted on how it goes or if you have any further questions on the matter.

[indrayudh]

The device automatically got paired up after few hours. Thanks you for the help though. 

But I am experiencing a strange issue . The device works fantastic during the day but at the early morning i am seeing regular sync problem . My device is unsynced for almost 12 hours now .

[LanuzaFitbit]

Hello @indrayudh.

Thanks for sharing those details and letting me know that it paired in the end.

My question would be if you get some sort of error message whenever the sync isn't successful?

In the meantime I'd recommend that you try restarting your Fitbit whenever you get syncing issues during the morning. That will help so that the syncing goes through on the next attempt.

Please keep me posted on how it goes or if I can assist you with anything else.