08-04-2017 00:04
08-04-2017 00:04
Hello everyone,
I'm about to buy a fitbit Alta HR and I was wondering if the fitbit app would work with my Samsung Galaxy Xcover3? Next to that I also have a samsung tab 2 is that a device that someone here succesfully is using or used with his\here fitbit? If none of those work I hope I can work directly with my computer...
(I did use the compatebility-link but non of my divices are in there so just to make sure they wrealy aren't...)
Thanks for any insight or advice
Greetings Hannelore
08-05-2017 12:32
08-05-2017 12:32
Welcome to the forums!
Check here for capability
https://www.fitbit.com/devices
Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!
Wendy | CA | Moto G6 Android
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08-06-2017 13:58
08-06-2017 13:58
Hello @HanneloreAltaHR! Welcome to the Community.
Thanks for checking the compatibility list before coming in. Like you mentioned, none of those devices are currently on that list. It is possible that they will work to sync your Fitbit, however we're not able to guarantee whether they will or not. Because of that I think that using a computer would be the best option.
In order to sync with a computer you have to download the Fitbit app from the Microsoft store (if using Windows 10) or the Fitbit Connect software from our website.
I hope this clarifies the situation. If you have nay further questions, please let me know.