help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Draining phone battery

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-12-2018 10:53

‎05-12-2018 10:53

Since this morning the fitbit app is draining my phone battery. It uses up to 400 mAh. Didnt change any settings... and before it never did this. When i restart my phone it is fixed for a few houres but then it starts draining the battery again...

And now?

Fitbit, this week, every time you try to fix something, you guys break something else. And every started with a lousy update for the ionic.

I used to be a very satisfied customer, but lately

Best Answer
6 REPLIES 6

‎05-14-2018 11:12

‎05-14-2018 11:12

Exact same thing for me. 115 amh used on this app alone! Having to charge my phone twice a day now. 

Best Answer
0 Votes

‎05-14-2018 11:29

In response to Laurajayne15

‎05-14-2018 11:29

I handled the problem for now by turning the sync all day function off. Of
cours this can only be a temporary solution...
Best Answer
0 Votes

‎07-06-2018 00:30

‎07-06-2018 00:30

Same here! uses up 20% of my phone battery (447mAh). It did not do this before though - i dont know what happened?

Best Answer
0 Votes

‎07-06-2018 07:24

‎07-06-2018 07:24

Heb hetzelfde probleem telefoon loopt leeg door de fibit app niets aan instellingen veranderd

Best Answer
0 Votes

‎07-06-2018 07:26

In response to Anthony709

‎07-06-2018 07:26

I have alsof a battery drain never change settings

Best Answer
0 Votes

‎09-07-2018 05:58

In response to mumuOc

‎09-07-2018 05:58

Since using fit bit charger HR I need to charge my phone twice a day

Best Answer
0 Votes