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[ERROR 403] when sending a friend request

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[ERROR 403] [URL https://android-cdn-api.fitbit.com/1.1/user/-/friends/invitations] 

 

more than 15 people I asked have the same problem, pls fix, thx

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Hello everyone. 

Thanks for your post regarding the friend request feature on the Fitbit app. I appreciate your comments and details regarding this situation. I appreciate your patience. In the mean time try sending the friend request over the Fitbit.com website. I just tried it and did not get any error message. Just have to wait for confirmation from the friend I sent the request to. I will be investigating forward and escalate this accordingly. 

RodrigoM | Community Moderator, Fitbit

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Hi @Krenar.A 

 

The Friends Invitation endpoint was deprecated and can no longer be used.   This occurred about 1-2 years ago.   The current Friends endpoints available can be found here: https://dev.fitbit.com/build/reference/web-api/friends/

 

Gordon

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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Thank you for your reply,

although I m not a Dev.

How can I succesfully add friends on my fitbit app now?
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How do we fix adding friends though?

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The best way to invite friends is through the mobile application.   You can invite friends through your contacts, email or their Fitbit username.   Once they accept the invitation, you can pull their information using the Get Friends endpoint.

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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Thats exactly what is not working and the whole point of this thread. When
I try any of those ways I end up with the Error 404 (see below).
And I am not they only one experiencing this issue.

Maybe open a ticket to troubleshoot that issue?
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That does not work. That is the problem.
The app does not search names. Does not allow invites. Does not actually
send invites when I type in email addresses or usernames. Won't allow
people to send friend requests TO me.
It's not working correctly.
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Same here!

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Saaaaame here

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This is a problem with the mobile application.   I'm going to transfer it to the correct forum.

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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Thanks, maybe show it to a developer who can fix this.

Can you keep us updated?
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Hello everyone. 

Thanks for your post regarding the friend request feature on the Fitbit app. I appreciate your comments and details regarding this situation. I appreciate your patience. In the mean time try sending the friend request over the Fitbit.com website. I just tried it and did not get any error message. Just have to wait for confirmation from the friend I sent the request to. I will be investigating forward and escalate this accordingly. 

RodrigoM | Community Moderator, Fitbit

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New Fitbit Charge 5 12/25/22.. setup this morning....error 403 when trying to add friends.  Also cannot add via website.  App version 3.72.  

Screenshot_20221226_140418.jpg

 issue is not fixed

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