06-25-2019 07:52
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06-25-2019 07:52
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I used to be able to merge 2 sleep logs from the same night, (for example if I slept a couple hours, then woke up for a few hours, then went back to sleep for a few hours). So, to clarify, I used to be able to merge the two separate logs, by deleting one and editing the other. Then, like in the example above, it would show one sleep log with 5 total hours of sleep and a big awake gap which would be correct. However recently when I try to do that, (because Fitbit STILL can't track broken sleep), what it does is simply show that i was asleep from the start of the first sleep, until the wake in the second sleep... So instead of showing 5 hours of sleep between 11pm to 11am, it'll show that i slept almost the whole 12 hours!

06-27-2019 05:23
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06-27-2019 05:23
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Hello @toddsdonald.
Thanks for bringing this up and sharing those details on the matter.
In this case I'd like to ask you to share some screenshots of sleep logs in the past where you did get the correct information and one recent one where it did not. That should help visualize everything better.
In addition to that I'd like to ask if this is based on a one time experience or if it has happened more than once, that it shows you sleeping for the whole time.
Additionally please try logging out of your account and then log back in. That will help in case the issue is that the information was not properly logged from the servers.
Let me know if there are any other questions on the matter.

