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End sales pitches, badges, spam

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‎12-11-2018 20:03

‎12-11-2018 20:03

When I open the app, I get sales pitches.   I understand that for free products that are supported by advertising, but I paid for the fit- bit and would prefer to stop receiving ads. Any way to do this?

 

I'd also like to stop badge notifications.  I don't need to know I'm now a "jogger".  I'd like less noise on my app. Appreciate any tips.

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Accepted Solutions

‎12-11-2018 20:37

‎12-11-2018 20:37

Hi, @bitfit02118! Surprised you get so many ads, I rarely see them pop up on mine. As for the notifications, go into your account (id icon), scroll down to "privacy & security" and select "notifications." There you can turn off any notifications you would not like pushed by the app.

MakMak | Community Council

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5 REPLIES 5

‎12-11-2018 20:37

‎12-11-2018 20:37

Hi, @bitfit02118! Surprised you get so many ads, I rarely see them pop up on mine. As for the notifications, go into your account (id icon), scroll down to "privacy & security" and select "notifications." There you can turn off any notifications you would not like pushed by the app.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer

‎12-18-2018 05:59

In response to MakMak

‎12-18-2018 05:59

"Rarely" is too often.  "Never" is expected.

 

In-app advertising guarantees that I will never buy anything Fitbit again.

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‎12-18-2018 06:21

In response to SunsetRunner

‎12-18-2018 06:21

I can't remember the last time I saw an advertisement pop up on the app, and when I did it took less than a second to close it. It certainly did not distract from my use of the app.

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‎12-18-2018 10:36

In response to SunsetRunner

‎12-18-2018 10:36

@SunsetRunner wrote:

"Rarely" is too often.  "Never" is expected.

 

In-app advertising guarantees that I will never buy anything Fitbit again.

I expect many Fitbit users appreciate getting notified when Fitbit is having a reduced-price sale.  I certainly do.  But obviously you are not among those.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-19-2018 11:52

In response to MakMak

‎12-19-2018 11:52

I got an ad when I went into the app to follow your advice.  Hopefully this reduced them. Thank you.

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