Energy Burned tile has disappeared

[DanielGw]

I bought a fitnit Inspire 3 two days ago and the functionality has been fine until today. My Energy Burned tile is broken, showing as perpetually loading. This has also broken my food tile as a byproduct, as it thinks I have 0 calories out. My fitbit device still clearly shows my energy burned on it's screen but my app will not pull this information.

I am using a Samsung Galaxy S24U.

I have attempted the following to fix the problem:
- Restarted the phone

- Logged out and into the app

- Updated the fitbit app to the latest version

-Run a full system update on my device

-Disabled and reenabled the Energy Burned tile

[kaypeanut]

Same is happening to me on sense 2 and pixel 6.

Tried the same things to resolve as you but no joy.

[Niki1518]

Mine is doing exactly the same. No calories, food tile isn't registering any calories out. As far back as I can see is registering over budget.

My exercise data is broken too.

[alexthecat · Accepted solution]

@DanielGw @kaypeanut this is a known issue. It is being worked on currently. I don't know when we can expect to see a fix. 

[geminiman7]

Same here. Here's detailed issue what I posted a couple hours ago (and other detailed issues w/screenshots):

https://community.fitbit.com/t5/Android-App/Fitbit-app-suddenly-missing-key-information-and-other-is...