Solved: Error 404 when try to add friend - Fitbit Community

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Error 404 when try to add friend

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KatieG.

1 0 0

Hi I have error 404 when trying to add a friend, please can you assist?

Moderator Edit: Clarified subject

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MarreFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

53234 11765 15650

Hi there, @KatieG.. Welcome to the Community Forums. Thanks for the details provided in your post.

I'd suggest trying the steps below:

On your phone settings, tap on Apps > Fitbit > Storage > Clear Cache.
Go back one screen and tap on Force Stop.
Uninstall and reinstall the Fitbit app from the Play store.
Reboot your phone.
Open the Fitbit app and log back in to your account.
Try checking your sleep details one more time.

I’ve moved your posts to the Android App board for organization purposes.

Maria | Community Moderator, Fitbit

Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

MarreFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

53234 11765 15650

Hi there, @KatieG.. Welcome to the Community Forums. Thanks for the details provided in your post.

I'd suggest trying the steps below:

On your phone settings, tap on Apps > Fitbit > Storage > Clear Cache.
Go back one screen and tap on Force Stop.
Uninstall and reinstall the Fitbit app from the Play store.
Reboot your phone.
Open the Fitbit app and log back in to your account.
Try checking your sleep details one more time.

I’ve moved your posts to the Android App board for organization purposes.

Maria | Community Moderator, Fitbit

Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer

Lizbee64

1 0 2

This did not work for me. Got the exact same 404 error message. Any other resolution?

Best Answer