help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exclamation point

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-18-2020 08:52

‎04-18-2020 08:52

Why is and what does an exclamation point next to the SYNC update notification mean?  When the exclamation point is clicked, SYNC is attempting then exclamation point reappear but no definition of purpose or instruction.  Help needed.

Best Answer
0 Votes
1 REPLY 1

‎05-03-2020 18:58 - last edited on ‎08-05-2025 10:14 by Fitbit Moderator

‎05-03-2020 18:58 - last edited on ‎08-05-2025 10:14 by Fitbit Moderator

Hi @CB-P, welcome to the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you and for a better understand of this situation, can you please send me a screenshot of the exclamation point? Also, please let me know which mobile device are you using so we can investigate further. 

Looking forward to your reply. Let me know if you have any additional questions.

Best Answer
0 Votes