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Exclamation point

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‎04-18-2020 08:52

‎04-18-2020 08:52

Why is and what does an exclamation point next to the SYNC update notification mean?  When the exclamation point is clicked, SYNC is attempting then exclamation point reappear but no definition of purpose or instruction.  Help needed.

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‎05-03-2020 18:58 - edited ‎05-03-2020 18:59

‎05-03-2020 18:58 - edited ‎05-03-2020 18:59

Hi @CB-P, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you and for a better understand of this situation, can you please send me a screenshot of the exclamation point? Also, please let me know which mobile device are you using so we can investigate further. 

 

Looking forward to your reply. Let me know if you have any additional questions.

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