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Exercise data dissapeared

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‎02-01-2020 05:41

‎02-01-2020 05:41

Hi, I had 2 weeks worth of exercise data totally dissapear (between Jan 7th-21st)  This is frustrating because I'm working on upping my avg heart rate and calories burned with each session and I lost all my benchmarks.  How can I get this data back?

 

Thanks

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‎02-01-2020 15:26

‎02-01-2020 15:26

Hi @BaherR

 

Check and see if it's in your web dashboard at www.fitbit.com, and let us know if it shows up there.

Work out...eat... sleep...repeat!
Dave | California

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‎02-03-2020 10:01

In response to WavyDavey

‎02-03-2020 10:01

No, it doesn't appear on my dashboard on the website.  Between Jan 7th and 27th there are no entries.  

 
Thanks,
Baher
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‎02-03-2020 10:02

In response to WavyDavey

‎02-03-2020 10:02

No, it doesn't appear on my dashboard on the website. Between Jan 7th and
27th there are no entries.

Thanks,
Baher
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