Exercise days Fitbit app

[Abelmonkey]

Exercise days in the app doesn't open anymore, it's been stuck on the loading screen for the past week (see screenshot). Is there a way to fix this? I've tried reinstalling the app, but that doesn't fix it.

 

[LZeeW]

Hello @Abelmonkey and welcome to the Community.  I moved your post to the Android app forum, a better fit for this issue.

[Gawen]

Happens to me as well. Half an hour later it is fine again. It seems to be without rime or Reason 

[Kitkat_collette]

Mine has been doing the same for the last week. Reinstalled the app and it did not fix it. I don't know ehat else to do. 

[JerryHam]

Lots of threads here on the same topic. They say they know about it and are working on it.

[RiekoC]

Hello @Abelmonkey  @Kitkat_collette @Gawen 

As @JerryHam mentioned this is a known issue and the team is working on a fix.

Since the issue is on the Fitbit side, there's nothing that we can do on our side. Hopefully, it won't take too long for the problem to be fixed and we are able to see all our exercise data again.