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Exercise recorded twice

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‎02-17-2020 13:41

‎02-17-2020 13:41

So I have a charge 3 and tend to let the auto tracking roll into play for the treadmill. Recently I've found that the exercise gets double counted... Any ideas?

 

(What's extra weird is that the tracked workouts are slightly different too. 32 minutes vs 31, 533 kcal vs 520...)

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‎02-20-2020 11:38 - edited ‎02-20-2020 11:39

‎02-20-2020 11:38 - edited ‎02-20-2020 11:39

Hi @Watched. Welcome to the Community Forums. I'm sorry for the delay.

 

Thanks for letting me know that your workouts are being recorded twice with different details. While this seems odd, I'm wondering if you also used the exercise app to track your treadmill activity. Although you mentioned to use SmartTrack, if the exercise app is also activated or if try to manually log treadmill, you'll noticed duplicated workouts.

 

If that doesn't apply to you, I'd suggest to delete the workout that has inaccurate details, restart your Charge 3 and monitor its behavior on the next days.

 

I'll be around, keep me posted.

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