Exercise tracker not working

[Wolf2007]

for almost a week now my fitbit has not been tracking my walks and runs. Please advise

[Rich_Laue]

@Wolf2007 first question I have is what Fitbit model do you have? Second is which of the 4 possible methods do you use to track your walks and runs? Depending on which Fitbit model, you may not have all of the following options. 

• Since your post is on the Android board, are you using the Fitbit app to record your walk/run?
• Do you let Fitbit decide?
• Do you manually use the walk/Run mode on the Tracker and have the phone with you?
• Or use the walk/run on the tracker without the phone?