Ok, I have been having the same issue after updating my Samsung Z fold 4 to Android 13. After 3 days of not being able to sync on the Z Fold 4 and reading about other people using other devices and having it work. I tried that with my tablet, and it is working fine! Now for the strange part. My Samsung Fold 4 is now working, not smoothly but my steps are back as long as I sync my tablet and then log out and log back into the Z Fold 4 my steps sync. The sync will not work if I try to sync without syncing the tablet first and I must log out and back in to have the phone have the correct steps, it's as if the phone is working off the blue tooth on the tablet to complete the syncing. This is rather inconvenient to say the least and I hope I don't have to continually do this in order to use my Phone and my Fitbit!
Edit: As of 10 pm on 12/9/2022 although slow the FitBit app on My Z Fold 4 starting syncing again and showing all my steps and other data. However, I still have to log out and log back in to have the steps updated, so there is progress. I just want it back the way it was with the entire syncing issue resolved so that when I open the app the sync takes place quickly without me having to log out and back in!
Edit: Today is 12/12/22- My Z Fold 4 is syncing but still not like it was before the Android 13 update. I still have both my FitBit and the FitBit app on my tablet because I am starting a new challenge today and the steps Must Sync and if not on my phone, then somewhere! The progress that I saw was that I did not have to log out and log back in to get it to sync but it is 1) not registering the steps automatically like it was before the update 2) slow to record it, the sync is several minutes behind the current time even when refreshing the screen and refreshing the screen sometimes brings up an error message that things are taking longer than expected.
I still don't trust the phone to work by itself because, I do not feel the phone is properly paired with the FitBit, I am dealing with a new Fitbit Device( my old one was just fine and as I thought was not the issue) which paired properly on my tablet (received 4-digit code) but did not receive a code when trying to pair it with my phone! So, the phone is getting the data but not directly as far as I can see! An earlier poster said my tablet was uploading to the cloud and my account was being updated and then the phone looks like it's syncing when in fact, the tablet is direct and the phone is indirect, that makes sense! Just wanted to keep you all updated as we all go through this process!
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