03-18-2024 09:06
03-18-2024 09:06
Hi I am having an issue with fat burn minutes
On July 1st 2023 it says I have done 4704 fat burn minutes there are only 1440 minutes in a day. I believe the cardio and peak are also wrong.
Each time I check the numbers have gone up on Saturday it was saying 3936. The numbers for the 2nd of July are also going up.
The heart rate data for those days is a normal for me 100ish minutes of fat burn from going for a run.
Has maybe the data been corrupted in some way it just keeps going up and there's no way of me resetting it.
I spoke to support on Friday but they couldn't help.
I am worried as it is spreading to the surrounding days that soon my graphs for last year will be useless from bad data.
Has this happened to anyone else. I have a charge 5 and use the android app
03-18-2024 09:57
03-18-2024 09:57
Would you explain exactly where on the app you are reading fat burn minutes per day.
03-18-2024 10:10
03-18-2024 10:10
In the heart rate tile you can select zones and see the charts for week month or year. This is what it looks like. I can reset all the data in the app and it goes back to normal for a while until it adds on 102 minutes each time until it gets back to this state. Support on twitter were no help at all.
I can't seem to add pictures getting an error message