Feature Suggestions not implemented

[BobM2]

So I got notified there's a new app update today. It allows us to share our HR during exercise, and improved weight tracking.  I've searched the community forums, and didn't find even ONE person requesting those features. Yet feature requests with hundreds, some with more than a thousand, votes continue to be ignored.  Fitbit ranks down there with Comcast when it comes to customer support. 

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hi there @BobM2, good to see you around. Thank you for your feedback and your comments about the new update. We are constantly working to improve the Fitbit app and deliver what our users want. 

Rest assure our product development teams consult regularly to ensure we're delivering on what our customers need and want.

Thank you so much for your feedback again and for participating in our Community!

[ashwolve]

as usual a scripted response with no relevant information included I see a strange trend occurring where they say our feed back is important then not do anything about it,  be it feature suggestions - requested improvements or unwanted changes that don't work the development team must know something their customers don't as fancy make overs to emails sent to us take priority over doing what they said they would ie week starting on either a Sunday or a Monday means it just starts on a Monday with the exception of 1 tile, whole day history which is actually only for 1 tile and that one tile is non customable, and as for the new dashboard why wont Fitbit listen to the complaints and continue to bury their head in the sand about it - it is not user friendly and only give 40% of the information of the old one..and a response of we will not change it just stinks of corporate bullying - pathetic