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Feedback about Customer Service - My experience

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‎02-05-2021 10:37 - last edited on ‎02-09-2021 17:41 by Fitbit Moderator

‎02-05-2021 10:37 - last edited on ‎02-09-2021 17:41 by Fitbit Moderator

I've had to interact with fitbit tech service and app service twice in 2 months. Both times they have Not been helpful - Not resolved the issue and now I've been shuffled off to this community forum board instead of fixing the issues. Your products aren't unique anymore - they could easily be replaced by many many different companies
Fix it

 

 

Moderator Edit: Clarified subject

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‎02-05-2021 13:19

‎02-05-2021 13:19

@HMorigeau  you posted in the Feature Suggestions area of the forum. It doesn't seem like a suggestion was given?

Stepping in the U.S.A. since September 2013. Android 14

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