Feedback about new dashboard design

[YourFocusGroup]

I hate the new app experience! It completely sucks compared to the old one. You need to try a focus group before a roll out. Leave well enough alone. Did I mention I ahte the new app experience? Because I do! Let us revert! To find my device I have to go through the today link? What came up with that over a link with an icon that's a picture of my device? Everything was easily accessible and now it's scroll city. I'm your focus group! Stop it now, put it back!

Moderator edit: Format

Moderator edit: Subject for clarity

Moderator edit: Word choice 

[RicardoFitbit]

Hello @YourFocusGroup welcome to the Community Forums.

Thank you for taking the time to share your thoughts and personal experience with the new dashboard design. Please take in consideration that we're always working and striving to improve the Fitbit experience with our products and services, therefore, the feedback that was provided in your post is appreciated.

Don't hesitate to contact me back if you need anything else, I'll be around.

[KDCNYC]

Hi,

The new experience, unfortunately, is not an improvement.  

The previous dashboard:

•Allowed for quick assessment of progress; info graphics organized for at a glance consumption of data

•Was aesthetically more attractive 

•No to minimal scrolling required 

The new dashboard:

•Data list requires scrolling and isn’t inconvenient 

•Less user friendly (changes in icons)

•Feels archaic, overly simplistic (in a lazy way, not a streamlined way)

•Unattractive + new color scheme odd/less appealing/drab  

I find myself just not even bothering to check my stats as much, which almost makes the device pointless because it doesn’t update my stats on the watch unless I do so. 

If moving to an irreversible update: allow users to see it, try it, use it—then choose. I trusted that an improvement was gonna knock my socks clear off and very much regret not googling it first.  

If there is is a way to let people opt out of the change, I think that would be some very valuable data.  You would likely find that people go back to the old one.  

Overall Rating: Super Bummed! Zero stars or sparkles : (

[Lokesh_aggarwal]

New dashboard sucks. 

For me, during exercising, steps are not updating so I can't see the progress being made. Clicking on the steps tile takes me to underlying graph screen where I can see the updates steps. 

Same issue with water logged. 

Dashboard does not seem to be updating from underlying data

[RicardoFitbit]

Hello again, welcome to the Community Forums for both of you @KDCNYC @Lokesh_aggarwal, pardon me for the delay in responding.

Thanks for taking the time to share your thoughts about the new dashboard. I understand your position and I'm sorry for this situation. While there isn't an option to change back to the previous dashboard view, our team keeps reviewing the feedback posted here in the Community Forums to improve the Fitbit app and its features. Therefore, the feedback that was submitted in both of your posts are appreciated.

I'll be around if anything else is in need.