03-12-2016 09:16
03-12-2016 09:16
Answered! Go to the Best Answer.
06-02-2016 12:54
06-02-2016 12:54
Welcome to the Fitbit Community @Noaher , hope you're doing great! Kindle is a non supported device, you can check here. This is due to a Bluetooth incompatibility. What could have happened is that your compatible phone or computer was near and helped to sync the tracker.
How you doing my friend @SunsetRunner?
Looking forward to your new comments!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
03-12-2016 12:41
03-12-2016 12:41
You need to speak with Amazon about that.
06-02-2016 12:54
06-02-2016 12:54
Welcome to the Fitbit Community @Noaher , hope you're doing great! Kindle is a non supported device, you can check here. This is due to a Bluetooth incompatibility. What could have happened is that your compatible phone or computer was near and helped to sync the tracker.
How you doing my friend @SunsetRunner?
Looking forward to your new comments!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-23-2017 06:16 - edited 02-23-2017 06:17
02-23-2017 06:16 - edited 02-23-2017 06:17
Hi Marre,
You say that kindle is not a supported device but I have been using mine for over 9 months! Admittedly I am have problems updating from v 2.20.1 to 2.42 and could this be the reason why?
Alfie N. from the Fitbit Team has e-mailed me to update.
03-28-2017 17:47 - edited 03-29-2017 11:25
03-28-2017 17:47 - edited 03-29-2017 11:25
I have also been using the kindle fire 5 app since Christmas 2016. It doesn't let me change account settings, but I can still sync and view my exercise and sleep and other stats. I just can't change the clock face, the goals, etc. Change silent alarms work though. I was wondering form Fitbit when they are going to update the kindle fire app? I want to be able to view my sleep stages.
03-28-2017 23:43
03-28-2017 23:43
I really don't understand why they claim it is not supported when there is an older version of the app in the Amazon Appstore and it works fine. Maybe later versions won't work? I could try side-loading it and see if it works. Kind of annoying to be stuck on v2.20.1.
03-29-2017 00:05 - edited 03-29-2017 00:12
03-29-2017 00:05 - edited 03-29-2017 00:12
@Bob4866 wrote:Hi Marre,
You say that kindle is not a supported device but I have been using mine for over 9 months! Admittedly I am have problems updating from v 2.20.1 to 2.42 and could this be the reason why?
Alfie N. from the Fitbit Team has e-mailed me to update.
How are you trying to update it? By side-loading? What problem did you have? And I am confused about your last sentence. Did Alfie send you updated info or did they ask you to post an update here?
Update: I tried to side-load and it would not install.
06-28-2017 10:02 - edited 06-29-2017 10:30
06-28-2017 10:02 - edited 06-29-2017 10:30
Fitbit has finally released an update for kindle fire on this date. It's their first one since March 2016! I am so happy they updated it! The dashboard is updated, and my app is running MUCH better than before. Thank you fitbit!