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Fit bit not syncing with Samsung Note 4

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‎01-31-2017 06:33

‎01-31-2017 06:33

My flex stopped working synching last week to my phone and my computer.  I have reset it, uninstalled, reinstalled the app on  the phone and the computer and nothing.  I reached out to support and have yet to hear back from them and its been over a week.   I had this happen one time before and the unintsall reinstall worked with no problem this time nothing is working. 

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‎01-31-2017 17:25

‎01-31-2017 17:25

@sweetspcl, did you try restarting your phone?

 

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‎02-08-2018 04:57

‎02-08-2018 04:57

Did you ever get an answer? I have the exact same phone and fit bit and I'm having the same problem. 

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