help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fit bit not syncing with Samsung Note 4

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-31-2017 06:33

‎01-31-2017 06:33

My flex stopped working synching last week to my phone and my computer.  I have reset it, uninstalled, reinstalled the app on  the phone and the computer and nothing.  I reached out to support and have yet to hear back from them and its been over a week.   I had this happen one time before and the unintsall reinstall worked with no problem this time nothing is working. 

Best Answer
0 Votes
2 REPLIES 2

‎01-31-2017 17:25

‎01-31-2017 17:25

@sweetspcl, did you try restarting your phone?

 

Best Answer
0 Votes

‎02-08-2018 04:57

‎02-08-2018 04:57

Did you ever get an answer? I have the exact same phone and fit bit and I'm having the same problem. 

Best Answer
0 Votes