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Fit bit quit syncing

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‎03-09-2017 17:51

‎03-09-2017 17:51

My fitbit Alta hasn't synced since Tuesday.  I adjusted my persmissions and checked my bluetooth.  I know my android updated recently.  What can i do? 

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‎03-09-2017 19:03

‎03-09-2017 19:03

@Leftyleo, if your Android phone updated the Fitbit app to the new version 2.44 make sure you restart your phone.

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‎03-09-2017 18:11

‎03-09-2017 18:11

You can try restarting your Alta.

 

http://help.fitbit.com/articles/en_US/Help_article/1186

Fitbit Ultra | Fitbit One | Fitbit Blaze (SOLD)
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‎03-09-2017 19:03

‎03-09-2017 19:03

@Leftyleo, if your Android phone updated the Fitbit app to the new version 2.44 make sure you restart your phone.

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‎03-10-2017 03:15

‎03-10-2017 03:15

Thanks to everyone who offered a suggestion.  I tried all those and I still have not been able to sync.  I guess I need to call customer support.  

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