<ul class='lia-community-nav-node lia-nav-item-container nav-type-cat-container lia-nav-pos-left main_container hide_slide 1 cat-' data-node='nav-xmnuz23762' ><li class='lia-nav-header lia-nav-item'><button title='close navigation menu' class='menu_Close lia-nav-icon lia-nav-icon-left'></button><a href='/' aria-label='' title='' class='lia-nav-header-title'><span class='lia-nav-item-text lia-nav-header-text'></span></a></li><li class='lia-nav-item nav-item' data-nav='nav-EN' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/EN' data-trigger='nav-EN' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-FR' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Communaut%C3%A9/ct-p/FR' data-trigger='nav-FR' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Communauté</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-DE' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/DE' data-trigger='nav-DE' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-IT' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Community/ct-p/IT' data-trigger='nav-IT' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Community</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-SP' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/Comunidad/ct-p/SP' data-trigger='nav-SP' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>Comunidad</span></a></li><li class='lia-nav-item nav-item' data-nav='nav-JP' ><a class='lia-nav-action nav-action no-link' href='https://community.fitbit.com/t5/%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%83%86%E3%82%A3/ct-p/JP' data-trigger='nav-JP' ><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-category lia-img-icon-category'></span><span class='lia-nav-item-text nav-text'>コミュニティ</span></a></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories show_slide cat-EN' data-node='nav-EN' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/EN" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-EN' data-target='nav-EN'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-EN' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-support'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Product-Help-Forums/ct-p/support'><span class='lia-nav-item-text nav-text'>Product Help Forums</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-EN' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6"><div class="product_icon product-charge6"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2"><div class="product_icon product-sense2"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4"><div class="product_icon product-versa4"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5"><div class="product_icon product-charge5"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3"><div class="product_icon product-inspire3"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Fitbit-Ace-LTE/bd-p/aceLTE"><div class="product_icon product-aceLTE"></div><div class="product_title">Fitbit Ace LTE</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-Family-Accounts/bd-p/ace"><div class="product_icon product-ace"></div><div class="product_title">Ace & Family Accounts</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/sense"><div class="product_icon product-sense"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Versa-Smartwatches/bd-p/versa"><div class="product_icon product-versa"></div><div class="product_title">Other Versa Smartwatches</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Charge-Trackers/bd-p/charge"><div class="product_icon product-charge"></div><div class="product_title">Other Charge Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Other-Inspire-Trackers/bd-p/inspire"><div class="product_icon product-inspire"></div><div class="product_title">Other Inspire Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxe"><div class="product_icon product-luxe"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-Scales/bd-p/aria"><div class="product_icon product-aria"></div><div class="product_title">Aria Scales</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/alta"><div class="product_icon product-alta"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flex"><div class="product_icon product-flex"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionic"><div class="product_icon product-ionic"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blaze"><div class="product_icon product-blaze"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surge"><div class="product_icon product-surge"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/One/bd-p/one"><div class="product_icon product-one"></div><div class="product_title">One</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Zip/bd-p/zip"><div class="product_icon product-zip"></div><div class="product_title">Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-Features'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Features/ct-p/Features'><span class='lia-nav-item-text nav-text'>Features</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-Features' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-features' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Product-Feedback/idb-p/features'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Product Feedback</span></a></li><li class='lia-nav-item nav-forum board-premium' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Fitbit-Premium/bd-p/premium'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Fitbit Premium</span></a></li><li class='lia-nav-item nav-forum board-appgallery' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Fitbit-App-Gallery/bd-p/appgallery'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Fitbit App Gallery</span></a></li><li class='lia-nav-item nav-forum board-femalehealth' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Menstrual-Health-Tracking/bd-p/femalehealth'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Menstrual Health Tracking</span></a></li><li class='lia-nav-item nav-forum board-other-apps' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Third-Party-Integrations/bd-p/other-apps'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Third-Party Integrations</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-platform'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Platform/ct-p/platform'><span class='lia-nav-item-text nav-text'>Platform</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-platform' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-ios' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/iOS-App/bd-p/ios'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>iOS App</span></a></li><li class='lia-nav-item nav-forum board-android' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Android-App/bd-p/android'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Android App</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-discussions'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Health-Wellness/ct-p/discussions'><span class='lia-nav-item-text nav-text'>Health & Wellness</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-discussions' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-blog' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/The-Pulse-Fitbit-Community-Blog/bg-p/blog'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-blog lia-img-icon-blog-board'></span><span class='lia-nav-item-text nav-text'>The Pulse - Fitbit Community Blog</span></a></li><li class='lia-nav-item nav-forum board-fitness' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Get-Moving/bd-p/fitness'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Get Moving</span></a></li><li class='lia-nav-item nav-forum board-cooking' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Healthy-Eating/bd-p/cooking'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Healthy Eating</span></a></li><li class='lia-nav-item nav-forum board-weightloss' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Manage-Weight/bd-p/weightloss'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Manage Weight</span></a></li><li class='lia-nav-item nav-forum board-sleep' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sleep-Well/bd-p/sleep'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Sleep Well</span></a></li><li class='lia-nav-item nav-forum board-mind_body' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mind-Body/bd-p/mind_body'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mind & Body</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-dev'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Developers/ct-p/dev'><span class='lia-nav-item-text nav-text'>Developers</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-dev' data-node='nav-EN' ><li class='lia-nav-item nav-forum board-dev' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Web-API-Development/bd-p/dev'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Web API Development</span></a></li><li class='lia-nav-item nav-forum board-sdk' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/SDK-Development/bd-p/sdk'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>SDK Development</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-FR' data-node='nav-FR' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Communaut%C3%A9/ct-p/FR" aria-label="Communauté" title="Communauté" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Communauté</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-FR' data-target='nav-FR'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-FR' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-produit'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Produit/ct-p/produit'><span class='lia-nav-item-text nav-text'>Produit</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-FR' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6FR"><div class="product_icon product-charge6FR"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2FR"><div class="product_icon product-sense2FR"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4FR"><div class="product_icon product-versa4FR"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5FR"><div class="product_icon product-charge5FR"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3FR"><div class="product_icon product-inspire3FR"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-bracelet-d-activit%C3%A9/bd-p/aceFR"><div class="product_icon product-aceFR"></div><div class="product_title">Ace bracelet d'activité</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseFR"><div class="product_icon product-senseFR"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-Montre-Connect%C3%A9e/bd-p/versaFR"><div class="product_icon product-versaFR"></div><div class="product_title">Versa Montre Connectée</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Autre-Charge/bd-p/chargeFR"><div class="product_icon product-chargeFR"></div><div class="product_title">Autre Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Autre-Inspire/bd-p/inspireFR"><div class="product_icon product-inspireFR"></div><div class="product_title">Autre Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeFR"><div class="product_icon product-luxeFR"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicFR"><div class="product_icon product-ionicFR"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaFR"><div class="product_icon product-altaFR"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2FR"><div class="product_icon product-aria2FR"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexFR"><div class="product_icon product-flexFR"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeFR"><div class="product_icon product-blazeFR"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeFR"><div class="product_icon product-surgeFR"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-et-Zip/bd-p/coachsaclipFR"><div class="product_icon product-coachsaclipFR"></div><div class="product_title">Aria, One, et Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-aide'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Aide/ct-p/aide'><span class='lia-nav-item-text nav-text'>Aide</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-aide' data-node='nav-FR' ><li class='lia-nav-item nav-forum board-portableFR' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Portable/bd-p/portableFR'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Portable</span></a></li><li class='lia-nav-item nav-forum board-idees' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Commentaires-sur-les-produits/idb-p/idees'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Commentaires sur les produits</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-discussionsFR'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sant%C3%A9-et-Bien-%C3%AAtre/ct-p/discussionsFR'><span class='lia-nav-item-text nav-text'>Santé et Bien-être</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-discussionsFR' data-node='nav-FR' ><li class='lia-nav-item nav-forum board-bienvenue' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Bienvenue/bd-p/bienvenue'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Bienvenue !</span></a></li><li class='lia-nav-item nav-forum board-sante' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Soyez-Fit/bd-p/sante'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Soyez Fit</span></a></li><li class='lia-nav-item nav-forum board-aliments' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mangez-sain/bd-p/aliments'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mangez sain</span></a></li><li class='lia-nav-item nav-forum board-sommeil' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Dormez-mieux/bd-p/sommeil'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Dormez mieux</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-DE' data-node='nav-DE' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/DE" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-DE' data-target='nav-DE'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-DE' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-produkt'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Produkt/ct-p/produkt'><span class='lia-nav-item-text nav-text'>Produkt</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-DE' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6DE"><div class="product_icon product-charge6DE"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2DE"><div class="product_icon product-sense2DE"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4DE"><div class="product_icon product-versa4DE"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5DE"><div class="product_icon product-charge5DE"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3DE"><div class="product_icon product-inspire3DE"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-Aktivit%C3%A4ts-Trackers/bd-p/aceDE"><div class="product_icon product-aceDE"></div><div class="product_title">Ace Aktivitäts-Trackers</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseDE"><div class="product_icon product-senseDE"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Versa/bd-p/versaDE"><div class="product_icon product-versaDE"></div><div class="product_title">Andere Versa</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Charge/bd-p/chargeDE"><div class="product_icon product-chargeDE"></div><div class="product_title">Andere Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Andere-Inspire/bd-p/inspireDE"><div class="product_icon product-inspireDE"></div><div class="product_title">Andere Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeDE"><div class="product_icon product-luxeDE"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicDE"><div class="product_icon product-ionicDE"></div><div class="product_title">Ionic</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Alta-Alta-HR/bd-p/altaDE"><div class="product_icon product-altaDE"></div><div class="product_title">Alta & Alta HR</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-2/bd-p/aria2DE"><div class="product_icon product-aria2DE"></div><div class="product_title">Aria 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Flex-Flex-2/bd-p/flexDE"><div class="product_icon product-flexDE"></div><div class="product_title">Flex & Flex 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Blaze/bd-p/blazeDE"><div class="product_icon product-blazeDE"></div><div class="product_title">Blaze</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Surge/bd-p/surgeDE"><div class="product_icon product-surgeDE"></div><div class="product_title">Surge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Aria-One-und-Zip/bd-p/gurtelclipDE"><div class="product_icon product-gurtelclipDE"></div><div class="product_title">Aria, One, und Zip</div></a></div></div></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-hilfe'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Hilfe/ct-p/hilfe'><span class='lia-nav-item-text nav-text'>Hilfe</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-hilfe' data-node='nav-DE' ><li class='lia-nav-item nav-forum board-mobilDE' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Mobil/bd-p/mobilDE'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Mobil</span></a></li><li class='lia-nav-item nav-forum board-ideen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Feedback-zum-Produkt/idb-p/ideen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-idea lia-img-icon-idea-board'></span><span class='lia-nav-item-text nav-text'>Feedback zum Produkt</span></a></li></ul></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-diskussionen'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Gesundheit-Wohlbefinden/ct-p/diskussionen'><span class='lia-nav-item-text nav-text'>Gesundheit & Wohlbefinden</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide cat-diskussionen' data-node='nav-DE' ><li class='lia-nav-item nav-forum board-willkommen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Willkommen/bd-p/willkommen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Willkommen</span></a></li><li class='lia-nav-item nav-forum board-gesundheit' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Sei-fit/bd-p/gesundheit'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Sei fit</span></a></li><li class='lia-nav-item nav-forum board-essen' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Iss-gut/bd-p/essen'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Iss gut</span></a></li><li class='lia-nav-item nav-forum board-schlaf' ><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Schlaf-besser/bd-p/schlaf'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-icon lia-fa-forum lia-img-icon-forum-board'></span><span class='lia-nav-item-text nav-text'>Schlaf besser</span></a></li></ul></li></ul><ul class='lia-community-nav-node lia-nav-item-container lia-nav-pos-left nav-type-cat-container nav-type-cat-child nav-subcategories hide_slide cat-IT' data-node='nav-IT' ><li class="lia-nav-header lia-nav-item"><button title="close navigation menu" class="menu_Close lia-nav-icon lia-nav-icon-left"></button><a href="https://community.fitbit.com/t5/Community/ct-p/IT" aria-label="Community" title="Community" class="lia-nav-header-title"><span class="lia-nav-item-text lia-nav-header-text">Community</span></a></li><li class='lia-nav-item nav-back-li lia-nav-back goback-nav-IT' data-target='nav-IT'><a class='nav-back lia-nav-action nav-action' data-trigger='nav-IT' href='#'><span class='lia-nav-icon lia-nav-icon-left lia-fa lia-fa-angle-left'></span><span class='lia-nav-item-text'>back</span></a></li><li class='lia-nav-item nav-item product-categories' data-nav='nav-prodotto'><a class='lia-nav-action nav-action' href='https://community.fitbit.com/t5/Prodotto/ct-p/prodotto'><span class='lia-nav-item-text nav-text'>Prodotto</span></a><ul class='lia-community-nav-node lia-nav-item-container lia-nav-interaction-styles nav-type-forums-container lia-nav-pos-left show_slide' data-node='nav-IT' ><li claass='lia-nav-item nav-item nav-forum' ><div class="product_list" ><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-6/bd-p/charge6IT"><div class="product_icon product-charge6IT"></div><div class="product_title">Charge 6</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense-2/bd-p/sense2IT"><div class="product_icon product-sense2IT"></div><div class="product_title">Sense 2</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Versa-4/bd-p/versa4IT"><div class="product_icon product-versa4IT"></div><div class="product_title">Versa 4</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Sense/bd-p/senseIT"><div class="product_icon product-senseIT"></div><div class="product_title">Sense</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Charge-5/bd-p/charge5IT"><div class="product_icon product-charge5IT"></div><div class="product_title">Charge 5</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Inspire-3/bd-p/inspire3IT"><div class="product_icon product-inspire3IT"></div><div class="product_title">Inspire 3</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ace-trackers-di-attivit%C3%A0/bd-p/aceIT"><div class="product_icon product-aceIT"></div><div class="product_title">Ace trackers di attività</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Versa/bd-p/versaIT"><div class="product_icon product-versaIT"></div><div class="product_title">Altro Versa</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Charge/bd-p/chargeIT"><div class="product_icon product-chargeIT"></div><div class="product_title">Altro Charge</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Altro-Inspire/bd-p/inspireIT"><div class="product_icon product-inspireIT"></div><div class="product_title">Altro Inspire</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Luxe/bd-p/luxeIT"><div class="product_icon product-luxeIT"></div><div class="product_title">Luxe</div></a></div><div class="lia-quilt-column-08 lia-col-md-8 lia-col-sm-8 lia-col-xs-8 products_column"><a class="lia-link-navigation" href="https://community.fitbit.com/t5/Ionic/bd-p/ionicIT"><div class="product_icon 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Fitbit App 4.30 update

‎11-22-2024 16:33 - last edited on ‎11-24-2024 07:51 by Fitbit Moderator

‎11-22-2024 16:33 - last edited on ‎11-24-2024 07:51 by Fitbit Moderator

4.30 seems to have finally fixed my distance and steps syncing issues.  Hopefully it stays that way.

 

Moderator edit: updated subject for clarity

Best Answer
6 REPLIES 6
Highlighted

‎11-24-2024 07:49

‎11-24-2024 07:49

Hi @lin317 It’s nice to see you around the Community Forums!
Thanks for your message and for your confirmation that the update solved your distance and steps syncing issues. 
Greetings. 

 

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
Best Answer
0 Votes

‎11-26-2024 15:23

In response to MarioSFitbit

‎11-26-2024 15:23

Was fine until this morning.  Starting syncing incorrect steps and distance agian this afternoon. 😠

Very frustrating.  

Best Answer

‎11-27-2024 05:09

In response to lin317

‎11-27-2024 05:09

Hi @lin317 ! Welcome back to the Community ! 
I'm sorry to hear that it started syncing incorrect steps and distance. 
Please bring us more details about the issue. 
Could you also please check two things?
In this help article, How does my Fitbit device calculate my daily activity? You can find a detailed explanation about daily activity. 
Some users told us that they managed to solve the step measurement problems by manually changing their stride length, as explained here, Can I change my stride length in my Fitbit account?

Could you also please check if Mobile Track is on ? 
MobileTrack uses the phone's sensors to count steps. This is for when you have left your Fitbit at home (e.g. while charging). Please make sure MobileTrack is not activated.
It may happen that the steps recorded with the cell phone overwrite those from your device. 
In the Fitbit app, tap the devices icon (top left corner). There you will see the devices linked to your account. If you see the Mobile Device Active (Smartphone) option, tap it and remove it from the account.
I hope this helps. 
Best wishes. 

 

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
Best Answer
0 Votes

‎11-27-2024 08:14

In response to MarioSFitbit

‎11-27-2024 08:14

Thanks for the response.  Mobile device is not activated.  I can see how stride length could affect distance, but it would nothing to do with step count and everything was back to syncing correctly for several days. 

Best Answer

‎11-29-2024 19:17 - edited ‎12-02-2024 06:46

In response to lin317

‎11-29-2024 19:17 - edited ‎12-02-2024 06:46

I noticed the same issue. My steps were finally syncing properly for 2-3 weeks before about a week ago, then they stopped matching between my Pixel Watch and phone app again. Very frustrating because I thought they finally fixed this issue! 

Best Answer

‎11-29-2024 19:38

In response to xlevix10

‎11-29-2024 19:38

Exact same thing here.  So disappointed.  I thought it was fixed and now back to square one.

Best Answer