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Fitbit App doesn't work, It opens with a quick blinking, then closed automatically.

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‎10-25-2020 21:02

‎10-25-2020 21:02

Fitbit App doesn't work, It opens with a quick blinking, then closed the app automatically.

The solution is to uninstall the App and reinstall it again. However, It is too annoying. It happens 8 times to me today. 

I am using Fitbit Versa 3 which I just bought it a week ago, Android Huawei P20 Pro, everything my phone and the watch Versa 3 is up-to-date. This is the only problem which I couldn't solve by my research from the internet. If the app has to be reinstalled many times a day, I have to refund it. It's because once I reinstall, everything needs to reset again, it is too annoying. 

 

Actually, I have an IT background, I have already change the App launch the Fitbit app to manage manually and avoid the phone turn it off the app because of using too much battery, etc...

 

I wish someone can teach me how to fix it. Thanks in advance

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‎10-25-2020 21:34

‎10-25-2020 21:34

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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