Fitbit App is not working on Android Phone

[sassi63]

Hello - I am having the issue with the Fitbit application on phone.  It is not loading at all or the app will just close down.  Please HELP

[BobDidIt]

• My app was also crashing, I deleted it and reinstalled the app.   Now I can not sign in at all.

This is on a Samsung Note 10+ 5G running Beta App

[dennis.craven]

Similarly on a Pixel 4. App updated 9 hours ago during the night. I'm on the beta program (3.25 beta). App crashed repeatedly on startup. Cleared cached storage, same result. Cleared all storage, and once credentials are entered a "Please wait..." message is displayed with the spinning circle animation. This message has been displayed for ~5 minutes now with no change. Hope this helps.

[MThanos]

Samsung note 9 with android 10.  Same here too.  Unista/Reinst.  No diff.  Fitbit app wont let me login.  Called help.  Didn't help.  On line chat is down now so I think they know they are down.

[LEW15GT]

I'm having the same problem.  The app wouldn't open, so I uninstalled and reinstalled and now I can't log in. . . 

[Andielyn]

Same for me. I deleted the app and reinstalled, and now I can't even log in.  It isn't crashing now but it isn't responding when I try to log in. I checked @FitbitSupport on Twitter and there's no notice I can see.

Samsung S10+

[Andielyn]

New update in the Play Store to fix issue. Uninstall and reinstall again. It worked for me.

[MThanos]

Worked me too.  Back in business. Sent from my Verizon, Samsung Galaxy smartphone