Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit App is not working on Android Phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hello - I am having the issue with the Fitbit application on phone.  It is not loading at all or the app will just close down.  Please HELP

Best Answer
0 Votes
7 REPLIES 7
  • My app was also crashing, I deleted it and reinstalled the app.   Now I can not sign in at all.

This is on a Samsung Note 10+ 5G running Beta App

Best Answer

Similarly on a Pixel 4. App updated 9 hours ago during the night. I'm on the beta program (3.25 beta). App crashed repeatedly on startup. Cleared cached storage, same result. Cleared all storage, and once credentials are entered a "Please wait..." message is displayed with the spinning circle animation. This message has been displayed for ~5 minutes now with no change. Hope this helps.

Best Answer

Samsung note 9 with android 10.  Same here too.  Unista/Reinst.  No diff.  Fitbit app wont let me login.  Called help.  Didn't help.  On line chat is down now so I think they know they are down.

Best Answer

I'm having the same problem.  The app wouldn't open, so I uninstalled and reinstalled and now I can't log in. . . 

Best Answer

Same for me. I deleted the app and reinstalled, and now I can't even log in.  It isn't crashing now but it isn't responding when I try to log in. I checked @FitbitSupport on Twitter and there's no notice I can see.

 

Samsung S10+

Best Answer

New update in the Play Store to fix issue. Uninstall and reinstall again. It worked for me.

Best Answer
Worked me too.  Back in business. Sent from my Verizon, Samsung Galaxy smartphone
Best Answer