Fitbit App is saying down for maintenance

[Kiacino]

I just bought my fitbit and I am trying to join on my android app and it has said for the last two days the the app is down for maintenance.

[USAF-Larry]

@Kiacino, the Fitbit site is not down - I just synced my trackers, and it connected immediately - so there is something else going on.  Have you created a Fitbit account through the Fitbit app?  If so, were you able to log into the app with the email address & password you used to create the Fitbit account?  Once that was done, did you open the app Account screen and select Set up a device option?

If not the above, at what point do you get the message that the site is down?

[Kiacino]

i downloaded the Fitbit app and opened the app, you can either select,
(join) or (log in). When I select join, I get the 'maintenance' pop up.

I created an account on my work computer as a guest on Fitbit. So I go back
and select log in next time. When I go to sync device, I get the same
error 'maintenance' pop up.

Thank you.

[Kiacino]

I have also shut down my phone for 10 minutes and also uninstalled the app and re-installed it and I am still getting the same 'maintenance' message.

[Kiacino]

Sorry my apologies, I didn't go to sync device, I tried to go to set up device.

[Kiacino]

My phone still says the site is down for maintenance.  I used my Samsung tablet to sign on and set up my device.