Fitbit App isn't syncing with Versa 3

[Sharon66]

Tried syncing app with Versa 3 and it's not working. Bluetooth is on. 

Moderator edit: Subject for clarity.

[Rich_Laue]

Try removeing the Versa 3 from your phones BT. Then open the app. 

Also restart the phone this should clear all cache. 

Alternatively the fitbit cache can be cleared through phone settings, app, fitbit, data, clear cache. 

[RodrigoMFitbit]

@Rich_Laue Danke für deine Hilfe. 

@Sharon66 Welcome to the forums. I will be happy to help you sync your Fitbit Versa 3. I suggest you try the following article: Why won't my Fitbit device sync?. Here you find tips for this scenario. 

[ranhadosdiva]

I am having the same problem with my Versa 4. I tried all the troubleshooters that are suggested on the web site and nothing worked 😞