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Fitbit App isn't syncing with Versa 3

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-27-2023 13:54 - last edited on ‎12-28-2023 11:40 by Fitbit Moderator

‎12-27-2023 13:54 - last edited on ‎12-28-2023 11:40 by Fitbit Moderator

Tried syncing app with Versa 3 and it's not working. Bluetooth is on. 

Moderator edit: Subject for clarity.

Best Answer
3 REPLIES 3

‎12-27-2023 14:48

‎12-27-2023 14:48

Try removeing the Versa 3 from your phones BT. Then open the app. 

Also restart the phone this should clear all cache. 

Alternatively the fitbit cache can be cleared through phone settings, app, fitbit, data, clear cache. 

 

 

Best Answer

‎12-28-2023 11:44

‎12-28-2023 11:44

@Rich_Laue Danke für deine Hilfe. 

@Sharon66 Welcome to the forums. I will be happy to help you sync your Fitbit Versa 3. I suggest you try the following article: Why won't my Fitbit device sync?. Here you find tips for this scenario. 

 

RodrigoM | Community Moderator, Fitbit

Best Answer

‎12-28-2023 15:40

In response to Rich_Laue

‎12-28-2023 15:40

I am having the same problem with my Versa 4. I tried all the troubleshooters that are suggested on the web site and nothing worked 😞

Best Answer