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Fitbit App not working

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‎03-02-2023 02:57 - last edited on ‎03-02-2023 10:07 by Fitbit Moderator

‎03-02-2023 02:57 - last edited on ‎03-02-2023 10:07 by Fitbit Moderator

I’m a user of the Fitbit app on iPhone. This morning the app would briefly open for half a second before closing again. I restarted my phone which didn’t help. I then deleted and reinstalled the app which didn’t help.

 

I believe something relating to the new update is causing this.

 

Moderator edit: Subject for clarity.

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‎03-02-2023 10:11 - last edited on ‎03-18-2024 03:27 by Fitbit Moderator

‎03-02-2023 10:11 - last edited on ‎03-18-2024 03:27 by Fitbit Moderator

Hello @AppBroken @Fi001 @Uma003. Welcome to the forums. 

Please note this is the Android board. There is a specific thread for iOS devices. Are all of you iOS users? If so, I will move this to the appropriate board. Please note this was a general issue affecting the Fitbit app (Android and iOS). It has been solved already. Please try to log into your account once more, it should be working fine now. Thanks in advance. 

RodrigoM | Community Moderator, Fitbit

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3 REPLIES 3

‎03-02-2023 03:26

‎03-02-2023 03:26

Same. Tried reinstalling app with no success. 

Best Answer

‎03-02-2023 03:29

In response to Uma003

‎03-02-2023 03:29

Same thing with me & have tried the same steps but no joy 🥲 

Best Answer

‎03-02-2023 10:11 - last edited on ‎03-18-2024 03:27 by Fitbit Moderator

‎03-02-2023 10:11 - last edited on ‎03-18-2024 03:27 by Fitbit Moderator

Hello @AppBroken @Fi001 @Uma003. Welcome to the forums. 

Please note this is the Android board. There is a specific thread for iOS devices. Are all of you iOS users? If so, I will move this to the appropriate board. Please note this was a general issue affecting the Fitbit app (Android and iOS). It has been solved already. Please try to log into your account once more, it should be working fine now. Thanks in advance. 

RodrigoM | Community Moderator, Fitbit

Best Answer
0 Votes