help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit App on Android kills phone battery

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-03-2018 20:20

‎07-03-2018 20:20

I'm opening a new thread as the previous one was marked as solved by the OP and could cause confusion for people watching this particular issue.

Galaxy S5 4G + ionic. Fitbit app has been functioning fine for about 3 weeks now but yesterday, the phone gave me half a day of battery life yesterday with usage stats at 29% for the Fitibit app. I normally get a day and the next morning at least. Next one down was the screen at 8%! When I pay $400 (NZ), why do I have to disable features in order to improve performance like Fitbit is suggesting we do? Doing this doesn't improve battery life anyway.

Uninstalled until fix released. 

Best Answer
3 REPLIES 3

‎07-03-2018 20:28

‎07-03-2018 20:28

No new apps installed.
After Fitbit uninstall, battery performance returned to normal

Best Answer

‎07-05-2018 17:32

‎07-05-2018 17:32

Having the same issue with an ionic on Original Google Pixel. 39% of my usage today.

Best Answer
0 Votes

‎07-06-2018 14:11

In response to ibanez

‎07-06-2018 14:11

Please see the banner on top of this page, or an eye on the main thread. 

Best Answer
0 Votes