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Fitbit App time won't change

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‎07-24-2018 08:49

‎07-24-2018 08:49

When setting up blaze the time was set on Pacific time. I have tried unsuccessfully to change to Sydney time. I've changed the time zone to Sydney but when it syncs it reverts to Pacific time.

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‎07-26-2018 05:35

‎07-26-2018 05:35

Welcome to the Forums @Overboverr! 

 

I'd like to look into this and help you out.

 

First, let's try to force close the app and restart your phone. That should help the app reload and might work in getting the correct time to sync.

 

In the meantime I'd like to ask some questions:

  • How are you changing the time? Manually on the app or directly on your phone?
  • Is your phone on Sidney or Pacific time?
  • Do you sync with any other devices?

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

View best answer in original post

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1 REPLY 1

‎07-26-2018 05:35

‎07-26-2018 05:35

Welcome to the Forums @Overboverr! 

 

I'd like to look into this and help you out.

 

First, let's try to force close the app and restart your phone. That should help the app reload and might work in getting the correct time to sync.

 

In the meantime I'd like to ask some questions:

  • How are you changing the time? Manually on the app or directly on your phone?
  • Is your phone on Sidney or Pacific time?
  • Do you sync with any other devices?

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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0 Votes