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Fitbit Blaze not showing text/calls notifications

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‎10-02-2018 12:57

‎10-02-2018 12:57

I have tried disconnecting device from bluetooth, reconnecting, closing app, closing fitbit. This happens every few months 😞 Any other ideas please?
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‎10-03-2018 11:15

‎10-03-2018 11:15

@Kellythemac It's great to see that you've visited the Fitbit Community! Sorry to hear that your Blaze isn't showing your notifications and thank you for troubleshooting this issue. Which phone are you using and is it compatible? Try going to your phone's bluetooth settings and remove all devices listed there again. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

 

Let me know how it goes!

Alvaro | Community Moderator

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