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Fitbit Blaze not syncing and display incorrect time.

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‎06-19-2018 06:32 - last edited on ‎06-21-2018 08:45 by Moderator Alum

‎06-19-2018 06:32 - last edited on ‎06-21-2018 08:45 by Moderator Alum

My blaze has not connected to my phone since June 4th! It won't even display the correct time and date. This is absurd!!! Fix it Fitbit!

 

 

Moderator Edit: Updated Subject For Clarity.

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‎06-21-2018 08:42 - edited ‎06-21-2018 08:46

‎06-21-2018 08:42 - edited ‎06-21-2018 08:46

Hello @Jennyhudson, good to see you here in the Fitbit Community. I saw you were not able to sync since June 4th.

 

The issue with the time not displaying correctly is defelty link to the fact your tracker has not synced.

 

I would recommend to review that your tracker is successfully paired to your Fitbit account. Taking this opportunity, it would be a a good way to troubleshoot your tracker, by trying to pair your tracker again.

 

This should do the trick if your tracker is not longer connected with your account or is just not syncing. If you need a reference, please review this post.

 

For more suggestions, review this help article: Why won't my Fitbit device sync?

 

See you around and do not forget to update the Fitbit app.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎06-21-2018 08:57

In response to RobertoME

‎06-21-2018 08:57

The blaze will not connect to my app anymore.
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