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Fitbit Blaze notification issues

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‎12-30-2017 00:49 - last edited on ‎01-01-2018 07:47 by Moderator Alum

‎12-30-2017 00:49 - last edited on ‎01-01-2018 07:47 by Moderator Alum

I have a brand new fitbit blaze and I'm using a Motorola's motoG3 phone it has Android version 6. I have just started using it and right from the beginning I don't get any notification, although just once my watch displayed an incoming call but only after some time(maybe 5 mins late). What am I supposed to do?

 

 

Moderator Edit: Updated Subject For Clarity.

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‎01-01-2018 07:47

‎01-01-2018 07:47

Hello @Mj222, welcome aboard to the Fitbit Community! In this case the Moto G3 doesn't figure in our list of compatible devices. This can be for two reasons, either is not being tested or is not compatible with the Fitbit app and the tracker functionality. However  this information is unknown even for us as moderators.

 

it would not hurt to try the following suggestions for these scenarios: My tracker isn't receiving notifications (Android Fitbit app).

 

Hope this helps, see you around!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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