10-17-2016 08:19
10-17-2016 08:19
Best Answer10-18-2016 09:03
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-18-2016 09:03
A warm welcome to the Community @HOLLYB2016! I found a similar case here, you may want to check this useful post from @wmchapman and try the troubleshoot provided there.
Additionally, you may want to force quit the app and restart your phone.
Hope this helps. Keep me posted. ![]()
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
10-18-2016
09:40
- last edited on
10-18-2016
16:19
by
ErickFitbit
10-18-2016
09:40
- last edited on
10-18-2016
16:19
by
ErickFitbit
I uninstall the app and reinstalled it and everything is working fine. Thank you so much.
Thank You
Moderator edit: personal info removed
10-20-2016 07:59
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-20-2016 07:59
Hey, @HOLLYB2016! Thanks for the updates! I'm so glad to hear that you are back on track!
I hope you continue visiting and exploring this awesome Community, there is a lot to discover and share in our Discussion boards.
See you around. ![]()