help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge 2 won't sync with Samsung Galaxy S7

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-13-2017 07:48

‎11-13-2017 07:48

I have tried all the solutions I have found on here.

Hard reset on fitbit, delete and download app, turning the Bluetooth off and on again, restating my phone.

I can get it to work for one or two syncs and then I have to do all of this all over again. 

It's rather annoying, never have I had this many issues trying to sync my tracker to a phone.

Anyone have a better solution??

Best Answer
0 Votes
1 REPLY 1

‎11-13-2017 10:10

‎11-13-2017 10:10

Hi, @CurledRevenger! If it makes you feel better, you're not the only one. I've been having similar issues with syncing. I've found that turning the Bluetooth off and on again and manually attempting to sync a few times is usually enough to do it for me. Another thing to suggest for the future, not that it helps you at the moment, is to not continually update the app. Find one that works and stick with it for a while unless there is an update that is actually a major update.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes