help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge HR band issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-07-2016 12:30

‎03-07-2016 12:30

A few weeks ago the band on my fitbit started to bubble up and separate from the watch itself. On both sides of the watch face and also the bottom/side near the sensor where skin meets the band. I'm not sure what caused this to happen and don't went this to affect the workings of the sensors inside.
Best Answer
0 Votes
1 REPLY 1

‎03-07-2016 13:16

‎03-07-2016 13:16

Hi, @nhguy78 , for physical damage to the tracker the Community can't really help.  You will need to contact Customer Support .  They will be able to let you know your options.

 

Welcome to the Community!

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer
0 Votes