help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge HR wont sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-25-2018 01:12

‎03-25-2018 01:12

Since waking up this morning, my fitbit charge hr wont sync. I've deleted it from my app and tried to resync it as this has worked before and I've also held down the button for a few seconds while its plugged in but neither have worked. When trying to find the fitbit, it says it has found it but then wont connect or sync. Can anyone help? Thank you 

Best Answer
0 Votes
1 REPLY 1

‎03-26-2018 11:34

‎03-26-2018 11:34

Hi there @Shaddix, nice to see you have joined the Fitbit Community! I was reading your Charge HR is not syncing despite all the steps you have taken on your own to fix this issue. Perhaps the following post will provide you some additional suggestions to sync your tracker: Having trouble syncing? (here's how to fix this).

 

Hope this helps and let me know how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes